I downloaded a resume for a small fee on "myperfectresume.com" and was surprised to see a 24.95 charge on my CC today from livecareer.com. I contacted the customer service via chat and complained, since I have never authorized anything else but the one-time download fee. The lady told me that the subscription I signed was good for 14 days and would then auto-renew to a monthly subscription.
I told her to refund me the money, and that I will dispute the fee at my credit card company, because I have never authorized any monthly subscription.
She cancelled my subscription and told me that as a "one-time-courtesy" they would refund me the money. I guess they have no leg to stand on with their subscription policy, since they refund so quickly.
This reviewer shared experience about problems with payment and wants this business to read this review and look into the issue (if any). The author is overall dissatisfied with LiveCareer. Reviewer wants customer support to reach out to him or her ASAP for further discussion of this matter.
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