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My daughter used this service for a high school prodject. They are billing her account on a monthly cycle. She tried to cancel. Was billed again.
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LiveCareerUS
LiveCareerUS
LiveCareer Verified Representative

Hello!Thank you for your feedback!We apologize for any inconvenience or confusion this may have caused and we're deeply sorry to hear you experienced this with our company! Un...

Comment 1 comment
Helpful? Yes 0 No 0
#1282186

I used a service to build a resume. When I got the resume completed. I was notified but it would be a couple of dollars in order to print the resume. Well talk about bait and switch. But considering I already had a couple of hours invested into this I decided to pay...
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Anonymous
Anonymous

Dear Customer,We are very sorry that you had this experience with our service. Please send us a direct message to able to resolve this matter in a secure way. You can send us ...

Comment 2 comments
Helpful? Yes 0 No 0
#1280822

Tried out the 2.99 trial period. Good, but not something I needed after the initial creation. Great resume templates and tools, but once the 2.99 had been used up it wasn't something I needed again so I went through the cancellation dashboard. Was billed 24.99 twice...
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Anonymous
Anonymous

Dear Customer,We apologize greatly for any inconvenience that this may have caused. We are more than willing to assist you with your concern.Please send us a direct message or...

Comment 1 comment
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#1278399

This company STOLE MY RESUME. I have contacted this company five times to ask them to remove my resume from their site which they are using as a sample resume WITHOUT MY PERMISSION. This resume contains private information including MY NAME as I am self-employed and...
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Anonymous
Card

Forget the BBB. They can and will do nothing. They are not the Commerce Police and are about as relevant as this retarded website. It's hilarious that you have listed job desc...

Comment 2 comments
Helpful? Yes 0 No 0
1.0
San Francisco, California
I didn't like
  • Dishonest advertising
  • Horrible customer service
#1274830

I have sent them a message and waiting to hear back. I am one step away from filing a police report for identity theft.
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Anonymous
Anonymous

Was this ever resolved? I am going through the same thing right now & trying to figure out legal action

LiveCareerUS
Anna.B-LC
LiveCareer Verified Representative

Dear Customer,We apologize greatly for any inconvenience that this may have caused. We are more than willing to assist you with your concern. Please send us a direct message o...

Comment 2 comments
Helpful? Yes 0 No 0
#1239418

They kept charging me for the service I never requested or used. I called the company this morning. The answer was you can use the service for this month. I explained to them that I do not need their or never needed their service. I just wanted to build Resume because...
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LiveCareerUS
Anna.B-LC
LiveCareer Verified Representative

Dear Customer,We apologize greatly for any inconvenience that this may have caused. We are more than willing to assist you with your concern.Please send us a direct message or...

Comment 1 comment
Helpful? Yes 0 No 0
Product
Livecareer Resume Writing
#1236692

Didn't tell me about the cost of using resume building and designing engine until afterwards...then I couldn't even download or print my resume. In fact, I couldn't see it anywhere. There is no way to access it, it seems, and the website offers no explanations or...
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LiveCareerUS
Anna.B-LC
LiveCareer Verified Representative

Dear Customer,We apologize greatly for any inconvenience that this may have caused. We are more than willing to assist you with your concern.Please send us a direct message or...

Comment 1 comment
Helpful? Yes 0 No 0
Product
Livecareer Resume Writing
#1218936

I have contacted LiveCareer on 12/1/17 and 02/26/18 requesting my resume be removed from this website. I never gave this company the rights to display my resume word for word for their advertising efforts. LiveCareer claims my resume is a real resume that they have...
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Anonymous
Anonymous

Was this situation ever resolved? I am going through the same thing now!

LiveCareerUS
Anna.B-LC
LiveCareer Verified Representative

Dear Customer,We apologize greatly for any inconvenience that this may have caused. We are more than willing to assist you with your concern.Please send us a direct message or...

Comment 2 comments
Helpful? Yes 3 No 0
1.0
San Francisco, California
Product
Livecareer Website
I didn't like
  • Dishonest advertising
#1198530

My issue is the same as the comment below mine. LiveCareer.com word-for-word has my resume advertised on their website. They never informed me it would posted. I would have flatly declined. It's intrusive and unsettling to see it up there. I've asked them to take it...
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LiveCareerUS
Anna.B-LC
LiveCareer Verified Representative

Dear Customer,We are very sorry that you had this experience with our service. Please send us a direct message to able to resolve this matter in a secure way. You can send us ...

Comment 1 comment
Helpful? Yes 0 No 0
1.5
Product
Livecareer Customer Care
I didn't like
  • Resume being advertising on their website
  • Rip off be aware of this company
#1196867

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My resume has been posted word for word on Livecareer.com and I gave no expressed permission to do so. I did not post my resume on the site and I want it taken down immediately. I have already reached out to them and was ignored. This resume has my real information of...
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LiveCareerUS
Anna.B-LC
LiveCareer Verified Representative

Dear Customer,We apologize greatly for any inconvenience that this may have caused. We are more than willing to assist you with your concern.Please send us a direct message or...

Comment 1 comment
Helpful? Yes 3 No 0
1.0
Product
Livecareer Website
I didn't like
  • Bad customer service
  • Scam
#1179044