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Live Career has many great features and I was able to use their services to create a few great resumes however after I created my cover letter, I was redirected to a "sister site" and had to pay an additional $2 for access to my cover letter on top of the $19.95. I...
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Anonymous
Anonymous

Update: I just received an email from them saying I would be reimbursed $30. That's 1.5 months....not what "Jess the Manager" had said.

1.7
#1379251
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LiveCareer - Billing??

I did a trial and payed for my resume then it billed me $24.95 randomly? I would like my money back please
2.1
Details
Additional Fees
Advertised vs Delivered
Customer service
Diversity of Products or Services
Product or Service Quality
Reliability
Staff
Turnaround Time
Value for money
Website
#1369086
I tried to cancel my subscription 3 times. Each time it said there was no active subscription. They continue to charge me! I spoke with costumer service via chat and they continually tried to sell me on their service to try and get me to not cancel. The agent asked if...
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1.0
I didn't like
  • Bad customer service
  • Rip off be aware of this company
#1368422
I did not intend to subscribe. Please refund.............................................................................I did not want this past the trial date. Can I please be refunded the $24.95 back to my account. It was money that I really need. I am not wanting...
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#1367430
I logged onto live career for their free CV template. After completing the full CV for my husband I couldn’t use it unless I paid so I paid to download it once. What I did not realize was they would charge me R400 to do nothing on their website as they automatically...
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1.0
#1362069
lIVE CAREER IS A RIP OFF.!!!! I PHONED AND CANCELLED, THEY CONTINUED TO BILL ME. I ASKED FOR A REFUND FOR SEVERAL MONTHS. THEY REFUSED AND SAID ONLY A PARTIAL REFUND OF ONE MONTHS CHARGE WAS GOING TO BE REFUNDED. I AM LIVID. RIP OFF COMPANY. THIEVES. THE PERSON ON...
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I didn't like
  • Taking payments as they please
  • Unwilling to provide resolution
#1357251
I used Live career to create a resume in which I have not submitted to a company yet. I signed up for the 2-week trial then later came to cancel it. 2 weeks later I noticed I was charged 24.95. Since to the best of my knowledge I canceled the service, I called the...
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1.8
I didn't like
  • Deceptively put into costly subscription plan
  • Trial turned into monthly
  • Rip off be aware of this company
#1355620
Pretty basic resume builder. Site advertises $19.95 a month. They will 25.54 a month ( odd number). Needless to say if you contact customer service they will simply refer you to the Terms and Conditions. What can I say, they are a typical online company with no...
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Anonymous
Angie07

I have never used this company at all. I create my own resumes. I have a state issued child support card that I receive my child support on. After going over it I have realize...

#1341121
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LiveCareer - Why are you taking money out of my account

I am going to escalate this unless I get my money back
1.0
Details
Additional Fees
Advertised vs Delivered
Customer service
Diversity of Products or Services
Product or Service Quality
Reliability
Staff
Turnaround Time
Value for money
Website
#1318228
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LiveCareer - Furious with this company

I tried using this site to write a cv in january 17, i paid £1.95 for a trial of one month. As the company didn't have my email address (!)/I didnt receive their email advising that they were to start charging £14.95 pm so i didn't cancel, 14 months later I discover that theyve taken 14x14.95, they refuse to refund. Furious! Crap website also :(
#1312639