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LiveCareer

LiveCareer

www.livecareer.com
What is your customer experience with LiveCareer?

LiveCareer Overview

The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.

  • LiveCareer has 1.3 star rating based on 194 customer reviews. Consumers are mostly dissatisfied.

  • Rating Distribution
  • Pros: Easy to make resume, Easy cover letter options, Easy resume builder.
    Cons: Customer service, Horrible customer service, Deceptive billing practice.

  • Recent recommendations regarding this business are as follows: "Scam", "I will actually recommend this service to people wanting to build an eye catching resume. My first resume landed me a job and since then I have not been using this service but my subscription got renewed without any reminder or notification,which is why I'm asking for a refund and cancel subscription. Thanks.", "AVOID.", "MEDIOCRE WORDS SUGGESTED TO REVISE A COVER LETTER. IF YOU ARE LOOKING FOR SIMPLE JOB, THEN THIS SITE IS FOR YOU. OTHERWISE DON’T BOTHER", "Don't Use This Company".

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Media from reviews

LiveCareer - Truffa
LiveCareer - Fraud deceptiveLiveCareer - Keep charging me!LiveCareer - Subscription and Debit Card IssueLiveCareer - Subscription and Debit Card Issue - Image 2LiveCareer - Subscription and Debit Card Issue - Image 3LiveCareer - Subscription and Debit Card Issue - Image 4
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Top LiveCareer Reviews

Critical Review

"Scam scam scam"

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They are billing me every month and I've only used the website once. Please stop it now...and I want to be reimbursed User's recommendation: Scam

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Anonymous
map-marker Centurion, Gauteng

Scam scam scam

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They are billing me every month and I've only used the website once. Please stop it now...and I want to be reimbursed

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User's recommendation: Scam

Francis C Ctg

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Cancel subscription and refund

I paid for the trial and didn't want to renew. I did not receive any reminder or notification. Please kindly do me a refund as I'm not actually using your service.

View full review
Loss:
$24

Preferred solution: Full refund

User's recommendation: I will actually recommend this service to people wanting to build an eye catching resume. My first resume landed me a job and since then I have not been using this service but my subscription got renewed without any reminder or notification,which is why I'm asking for a refund and cancel subscription. Thanks.

Anonymous
map-marker Johannesburg, Gauteng

Unsibscribe from Livecareer

Livecareer is still deducting my money from my account without my permission and I will report this issue to social media if they don't refund my Money

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Resolved
David R Puk

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
|

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Resolved: AVOID: DECEPTIVE BILLING

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Contains 1 confidential file for company representatives
Updated by user Aug 12, 2024

Company fixed the issue and I have been provided with full refund.

Original review Aug 02, 2024
I signed up for LiveCareer in April, expecting to pay $3 for their service. However, since then, I've been charged over $100 without my consent, reflecting deceptive billing practices that many other users seem to have experienced as well.

The charges were unexpected and unauthorized, and attempts to resolve the issue with customer service were met with unsatisfactory responses.

It appears that LiveCareer has a pattern of misleading customers about the costs associated with their services, as evidenced by numerous reviews describing similar billing issues and difficulties in canceling subscriptions. I strongly caution others to avoid this service due to their lack of transparency and poor customer service.
View full review
Loss:
$100
Pros:
  • Attractive website
Cons:
  • Deceptive billing practices

Preferred solution: Full refund

User's recommendation: AVOID.

1 comment
Guest

You all are really lazy to read, I have checked the Live Career website using a VPN, to make them think I am in different countries and I could find out in all cases it states that´s not a one time payment, I actually could not find any one time payment option, the 2.95 option it´s a 14 days trial that clearly says that you should cancel inside the first 14 days in order to avoid any other charge. You deserve that lose because of your laziness.

Livio B Xlb

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Truffa

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LiveCareer - Truffa

Non fidatevi, addebiti non autorizzati, poca chiarezza, servizio assistenza gentile ma inutile, state lontani.

View full review
Loss:
$24

Preferred solution: niente

1 comment
Dotty Gyv

Ciao sono nella tua stessa posizione, ti hanno rimborsato?

Jayleene Cfq
map-marker Skipton, England

Cancel account

I did not order this please cancel my account not happy I did not order this. You have done this before and I don't no why you keep doing it any more and I will take it further

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Microshibe W

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Arnprior, Ontario

Cover letter generator

If you're going to make features paid only don't wait until I've made an account and finished the process to tell me

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Yaiza Sso

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Mfuleni, Western Cape

I want to unsubscribe please

They deducting from my account again i didn't do another cv so please cancel from immediate affect

Thank u

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Dawn S Ntd

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Fraud deceptive

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LiveCareer - Fraud deceptive

I had cancelled an order on 12-28-23 I did get a confirmation number and today I get a call from my bank saying there is an unauthorized charge trying to be made to my account. I called live careers and was told that I authorized the charge.

I told them they illegally reopened an account that was closed and are trying to charge my card. The representative was extremely rude unprofessional I would not ever recommend them

View full review
Loss:
$25
Cons:
  • Poor customer service deceptive billing practices

Preferred solution: Full refund

Abimbola F Tqu

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer

SCAMMERS

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Contains 1 confidential file for company representatives

I recently noticed a recurring bill of over $34, which I did not authorize or subscribe to.To provide some context, I made a one-time purchase from livecareer platform for $2 to create a one time resume and did not consent to saving my card information for future transactions, especially not for automatic payment removal. Unfortunately, I have not used any additional services or incurred any charges beyond the initial purchase,but still got debitted for 34.93 , SCAMMERS!

View full review
Loss:
$17
Pros:
  • Filed a case and only got half of my money back
Cons:
  • Thieves no other names

Preferred solution: Full refund

User's recommendation: DONT USE LIVECAREER

2 comments
Guest

You all are really lazy to read, I have checked the Live Career website using a VPN, to make them think I am in different countries and I could find out in all cases it states that´s not a one time payment, I actually could not find any one time payment option, the 2.95 option it´s a 14 days trial that clearly says that you should cancel inside the first 14 days in order to avoid any other charge. You deserve that lose because of your laziness.

Sereen Lor

it charged me every month for 7 month for yearly subscrition. they made it difficult to contact and i have to cancel my credit card so they cant charge me anymore

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Anonymous
map-marker London, England

They are busy taking money from my account its now 4 months they are taking £20 every month month for a single CV they charged me £1 I called them to cancell my subscription which they agreed on but I

Live careers are real scammers they are continuing to take money from my account when I actually called them to cancel the subscription several times which they agreed on but they are now taking £18.20 for only one CV I deed with them which I never even used I'm now forced to close my bank account because of these scammers please police do something imagine how many people they are stealing from

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Anonymous
map-marker Valence, Auvergne Rhône-Alpes

DO NOT SIGN UP ON LIVECAREER

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I recently signed up on this website, LiveCareer, and I am really frustrated! Foremost, the customer service is to beg for.

With a deadline to submit my cover letter for a Masters Degree program, I failed to download the cover letter on one page. I revised the cover letter, meaning I counted the number of words that appeared on the second page, edited the original letter by removing the same amount of words in hope that I would eventually get the letter on to one page to no avail. I re-edited the letter again and again, loosing almost two times the amount of words that were on my original letter and kept on getting two pages. So I decided to change the cover letter to a different version and same results.

After wasting almost two days, I eventually gave up.

But Oops now I can't get them to delete my mode of payment off their website even though I have made it clear, I am not interested nor will I ever be interested in their services ever again.

Websites are hacked all the time, and I don't want my credit card staying on sites that I no longer have use for. What will it take for these people to delete my account and payment information off their site?

View full review

User's recommendation: MEDIOCRE WORDS SUGGESTED TO REVISE A COVER LETTER. IF YOU ARE LOOKING FOR SIMPLE JOB, THEN THIS SITE IS FOR YOU. OTHERWISE DON’T BOTHER

Gabriella S Adq

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Negative Stars If I Could

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I got charged $23.95 as a surprise. Looking back, I probably should've read the fine print, so that's on me.

It's what happened afterward that was the issue. I emailed for days asking for a refund and nobody responded to me over email. I finally went to the chat, but they took FOREVER to respond. And then...When I said that I could not afford the service and that I needed a refund, they said "I think you need a new job, then.

You can use our service for a reduced price". Are you kidding me? I don't have the money now! What makes you think I'll keep paying for your crap service.

You don't answer emails and now you tell me I need a new job? And what do you think I was trying to do? I told them I'd call instead because honestly? Is it really acceptable to talk to people like that?

When I called, I ended up getting the refund (bless!) but not before the representative tried to sell me a discounted price maybe 10 times. He was very persistent. He was nice, don't get me wrong. But I said no a lot.

Definitely call if you want things settled, though.

The guy was nice, just, again, very persistent. With all of that, it feels a lot like a scam.

View full review
Pros:
  • Format resume
Cons:
  • Poor customer service
  • Scam
  • Hard to communicate

Preferred solution: Apology

User's recommendation: Don't Use This Company

1 comment
Sereen Lor

Livecareer. charger me 19.85 everymonth when it supporsed to be one year subscrition.

and they have charged me for 7 years subscribetion. it is stealing money from people who dont have

Paul Zls

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Keep charging me!

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LiveCareer - Keep charging me!

I tried to cancel my trial subscription multiple times but it was simply impossible to do on their website. No matter what I did it remained active. I contacted customer support a few times, and they promised me to issue a full refund, but every time I asked about some case confirmation number they just ended the chat.

View full review

Preferred solution: Full refund

Lucy Chibuzor M
map-marker London, England

Refunding and cancellation

On 31st March, my sister created cv for me and I was debited almost 2 pounds and today is exactly 2 weeks after the cv was created

Am surprised I was debited almost 20 pounds..

Am there by calling in regards of refunding my money

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Malatji I

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
|

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Refund

Contains 1 confidential file for company representatives

Money was taken from my account without my consent. And I did not buy anything the message says its for the purchase. What purchase please be clear with me

View full review
Loss:
$275

Preferred solution: Full refund

User's recommendation: Please be careful they just take money from ur account just like that

About

Related Companies

BOLD Limited, Resume Now, My Perfect Resume, My Perfect Cv, My Perfect Cover Letter

Summary

LiveCareer is an online resource which was created to help people with such documents as resumes and cover letters, as well as important career decisions, etc. Having around 10 million registered users, LiveCareer has been recognized by Weddle as one of the top 100 employment websites. Weddle feature the company in its 2011/12 Guide to Employment Sites on the Internet. The Web Marketing Association gave it the 2011 WebAward for Outstanding Website in the Employment as well as Professional Services categories. LiveCareer was created by career experts in 2004. The founders had the intention to create high quality career and resume products available to everyone. Thus, Resume Builder, Career Interest Test, Resume Test, Start a Business Test, Salary Calculator and Report, and more products were developed.

LiveCareer reviews and complaints

LiveCareer is ranked 126 out of 1009 in Job Search and Employment category

Area Served

USA

Payment Methods

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