LiveCareer Reviews and Complaints
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6
ISSUES RESOLVED
371
COMPANY RESPONSES
389
TOTAL REVIEWS
$44.8K
CLAIMED LOSSES
$291
AVG LOSS
53.7K
PAGE VIEWS
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Customers don't like
- Horrible customer service
- Deceptive billing practices
- Unwilling to provide resolution
Customers like
- Easy to make resume
- Easy resume builder
- Easy cover letter options
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Paid a dollar for a resume template then magically was charged $24.95 at the end of the month (July). I didn’t notice until October I was being charged monthly $24.95. Called the customer service number, which had changed from the original purchase, and they said “they...
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Company wrote 0 private or public responses to the review from Dec 04.
Made a 1 time purchase in July for a resume template at $2.00. They billed me $24.95 at the end of the month and continued to do so every month until I noticed in October. The customer service number was changed on my statement and when I called they said they...
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Company wrote 0 private or public responses to the review from Dec 04.
Product
LiveCareer - Debit card fraud.
My bank immediately shut down my account for a fraudulent charge. Im glad they did. This shady company wont be getting my hard earned cash! They arent even in the USA.
Company wrote 0 public responses to the review from Oct 19.
Live Career has many great features and I was able to use their services to create a few great resumes however after I created my cover letter, I was redirected to a "sister site" and had to pay an additional $2 for access to my cover letter on top of the $19.95. I...
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Company wrote 0 private or public responses to the review from Oct 11.
LiveCareer - Billing??
I did a trial and payed for my resume then it billed me $24.95 randomly? I would like my money back please
Company wrote 0 private or public responses to the review from Sep 29.
I tried to cancel my subscription 3 times. Each time it said there was no active subscription. They continue to charge me! I spoke with costumer service via chat and they continually tried to sell me on their service to try and get me to not cancel. The agent asked if...
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Company wrote 0 private or public responses to the review from Sep 28.
I didn't like
- Bad customer service
- Rip off be aware of this company
LiveCareer - Trial Subscription
I did not intend to subscribe. Please refund.............................................................................I did not want this past the trial date. Can I please be refunded the $24.95 back to my account. It was money that I really need. I am not wanting to continue with this service. thank you for your prompt assistance! {{Redacted}}
Company wrote 0 private or public responses to the review from Sep 27.
LiveCareer - Seriously misleading company
I logged onto live career for their free CV template. After completing the full CV for my husband I couldn’t use it unless I paid so I paid to download it once. What I did not realize was they would charge me R400 to do nothing on their website as they automatically subscribe you and renew you to their useless service. Never again! What an expensive mistake for something I could have done for free in Word
Company wrote 0 private or public responses to the review from Sep 21.
lIVE CAREER IS A RIP OFF.!!!! I PHONED AND CANCELLED, THEY CONTINUED TO BILL ME. I ASKED FOR A REFUND FOR SEVERAL MONTHS. THEY REFUSED AND SAID ONLY A PARTIAL REFUND OF ONE MONTHS CHARGE WAS GOING TO BE REFUNDED. I AM LIVID. RIP OFF COMPANY. THIEVES. THE PERSON ON...
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Company wrote 0 public responses to the review from Sep 16.
Product
I didn't like
- Taking payments as they please
- Unwilling to provide resolution
Similar to LiveCareer
I used Live career to create a resume in which I have not submitted to a company yet. I signed up for the 2-week trial then later came to cancel it. 2 weeks later I noticed I was charged 24.95. Since to the best of my knowledge I canceled the service, I called the...
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Company wrote 0 private or public responses to the review from Sep 14.
Product
I didn't like
- Trial turned into monthly
- Deceptively put into costly subscription plan
- Rip off be aware of this company
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Update: I just received an email from them saying I would be reimbursed $30. That's 1.5 months....not what "Jess the Manager" had said.