Product: Livecareer Membership Clear all filters (12 of 12 reviews match)
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Just called my credit card company and found i have been billed each month by this company for 39.95 for over a year when i signed up for a free template!!!!!!!!! It came up on fraud alert!!!!!!
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Anna.B-LC
Anna.B-LC
LiveCareer Verified Representative

Dear Customer:We are so sorry you feel that way about our service. We are more than willing to assist you with your concern. We are committed on providing excellent customer s...

Product
Livecareer Membership
#872158
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Two charges to our debit card - both were for $39.80, both on the same day. I cancelled the one trial membership that I had, on 1/20/16, and not clear why I have 2 charges. Spoke with Jem on the phone and he asked if the name on the card was some name I have never...
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Anna.B-LC
Anna.B-LC
LiveCareer Verified Representative

We are really sorry you have had this experience with our service. If you have any further issues or simply want to know your request status, our toll free line is 1-888-816-...

Product
Livecareer Membership
#782343
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what the *** is happening here? I am a disabled senior who helped her friend's daughter write a resume, looked for an example on the internet...at the end of the so-called 'free help' was a charge of $2.00 to go on a credit card which I did for her. Now I have had...
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Anna.B-LC
Anna.B-LC
LiveCareer Verified Representative

I’m very sorry that you have had this experience with our service. We explain that the subscription is auto-renewing. The auto renewal is listed with the features of the 14 da...

Product
Livecareer Membership
I didn't like
  • Paid for something advertised as free
  • Fraud
#762445
Reply to reviews
This is one of the worst rip-off's I have ever been exposed to. My 15 year old daughter got a "free resume" from this awful company and my credit card was charged 250$ over 5 months for "membership dues" she and I did not use. Membership dues? Are you kidding me? I am...
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Product
Livecareer Membership
I didn't like
  • Extra charges and no refund for extra billing
#735740
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Their service is good. though they say it's only $1.95 for creating resume and cancel the membership within a week, they will charge you $39.80. If you call them up an complain they will refund it but they will charge you again the next month. It continued for three...
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Anna.B-LC
Anna.B-LC
LiveCareer Verified Representative

Dear Customer,I’m very sorry that you have had this experience with our service. A subscription that has been successfully cancelled will stop the auto-renewal, and will not c...

1.0
Product
Livecareer Membership
I didn't like
  • Extra charges and no refund for extra billing
  • Dishonest advertsing
#699975
Reply to reviews
I spent a lot of time doing a resume', then find out I have to join. Joined then canceled 2 days before the trial membership end, only to get charged anyway. This caused my bank account to over draft. The bank contacted them and they claimed I did not cancel in time ....
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Anna.B-LC
Anna.B-LC
LiveCareer Verified Representative

Dear Customer,I’m very sorry that you have had this experience with our service. Please contact me directly with the email address you used to create your account or the last...

Product
Livecareer Membership
#699474
Reply to reviews

I signed with live career to make a resume. after I start working on resume, next day I canceled the service and payed $1 as they advertised. I also had the reference # taken. but the still charge my credit card for next two month for $39.80 don't fall for this scam....
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Anna.B-LC
Anna.B-LC
LiveCareer Verified Representative

Dear Customer,I’m very sorry that you have had this experience with our service. Please contact me directly with the email address you used to create your account or the last ...

1.0
Product
Livecareer Membership
I didn't like
  • Extra charges and no refund for extra billing
  • Charge you even if you cancel
#688089
Reply to reviews
I tried live career two week trial for $1.95. It says a one time charge when you sign up, but in the confirmation email, in small print it says if you do not opt out by the 14th day, you will start a membership that charges $39 monthly. I emailed customer service 4...
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Anna.B-LC
Anna.B-LC
LiveCareer Verified Representative

Dear Customer,I’m very sorry that you have had this experience with our site and did not have the best customer service experience. Please contact me directly with the email ...

Anna.B-LC
Anna.B-LC
LiveCareer Verified Representative

Dear Customer,I’m very sorry that you have had this experience with our site and did not have the best customer service experience. Please contact me directly with the email ...

2.0
Product
Livecareer Membership
I didn't like
  • Unwilling to provide resolution
  • Deceptive billing practices
#667637
Reply to reviews
I downloaded a resume template for $1.95. Apparently there is fine print when you agree to download that you are also signing up for a monthly membership for 50$ per month. Not only that, my account indicated that I was signed up for 18 months of this membership!!!...
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Anna.B-LC
Anna.B-LC
LiveCareer Verified Representative

Dear Customer,I’m very sorry if you did not get the best customer service experience. We take pride in providing effective and valuable career, resume and cover letter assista...

Anonymous
ALBD

I have left numerous e-mails, tried live chat, tried the telephone; no answer, no returned calls, no email response. I was told 3 minutes holding time every time I tried Live-...

Product
Livecareer Membership
I liked
  • Easy to make resume
I didn't like
  • Deceptive billing practices
  • Horrible customer service
#611831
Reply to reviews
I signed up with the service, and made a resume fairly easily for only $3 a month. Great deal, yes? NO. The next month, they billed me FORTY DOLLARS! When trying to get my refund, I had to try the live chat service three times, during all of which the agent took at...
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Anna.B-LC
Anna.B-LC
LiveCareer Verified Representative

Dear Customer,I’m very sorry if you did not get the best customer service experience. Please contact me directly with the email address you used to create your account so I ca...

1.0
Great Barrington, Massachusetts
Product
Livecareer Membership
I liked
  • Easy resume builder
I didn't like
  • Deceptive billing practices
  • Horrible customer service
#609212
Reply to reviews