LiveCareer
Reviews and Complaints
Livecareer makes it really difficult to cancel subscription.
I would not recommend signing up for their free trial because, despite their claims on the website, cancelling is extremely difficult. After numerous phone calls, emails and assurances that my subscription had been cancelled I was still being charged several months later.
I finally gave up and cancelled my credit card. The service Livecareer provided is largely formatting and in the end, I could have got a professional resume writer for amount of money they ended up charging me for what was supposed to be a 'free' trial. I know Livecareer's service sounds tempting and simple and uncomplicated and inexpensive.
It's none of these things. In work DON'T.
- Cancellation service
Preferred solution: Full refund
They steal personal resumes and publish as sample resumes for public
This company steal information from some where and using the same resume's as sample resume with very little changes..This looks so dangerous than credit card fraud. Not sure how to file legal action.
They are publishing the personal information in the resume to public. What they are doing is illegal and unethical. Some one need to take action. Just like credit card fraud, or customer information act in health care, there got to be some legal law should take action on this company.
I did call them and they are very rude.. they say I do not need to talk loud and they hung up on me.
- I hate this company they steal customer info
Like many others, company started charging me for resume service I did not request
- Refusal to even give a pro-rated refund
- Trial turned into monthly
- Charge you even if you cancel
Preferred solution: Full refund
Cancel I think not
I was on the phone with your representative that said he was trying to help cancel my service. This service was started by my son Todd and approved by me in June of 2016.
He used it and I have been paying $19.95 for another year with no use. Your representative was searching to find the account and so I waited. I waited for about 12 minutes while he searched. At about 8:05 pm Central time the phone went quiet.
He was gone.
So I tried to call back but I got the we are closed message call back during hours. If I was a suspicious person I would think your company was avoiding cancelling the service.
Angry customer
Theft
I just lost 1000 $
I want my money back!
Preferred solution: Full refund
LOST MY COVER LETTER!!!
- Poor customer service
Preferred solution: Let the company propose a solution
Canned replies to all negative comments-Person is a computer
Scam - trail that turns into monthly billing with poor notification
LiveCareer
Tried to take the free career test but got an "Oops! when it came time to get the results.
Have others had the same result? I took the time to answer the 100 questions but this is the result. Oops ! A problem has occurred with your previous action.
The link below might help you get back on course. If the problem persists, please notify us using the form below Is this what has happened to others?
Let me know if you have had a similiar problem thanks I was interested to see the results but now I am left wondering. I need 100 words I need 100 words I need 100 words Why Why Why Why Why Why Why Why Why Why ???
Livecareer.com slimy business practices
- Fraudulent charges
- Charge you even if you cancel
- Rip off be aware of this company
Preferred solution: Full refund
Sneaky, Shady, and Fraudulent
I used the service to only find out i had to PAY to download my resume. I paid their $1 trial amount and promptly after downloading my resume, i cancelled the subscription.
They billed me "discretely" for 12 months of $29.80 and told me that the first cancellation just must have failed to go through. Just sucks for me huh?!?! Now i am out at least $350 because of this hiccup in their system. I can also see that this just seems to be their way of doing all their customers as i have found MANY complaints.
Personal I believe a refund should be in order, as i haven't even used the site since then. Very dissatisfied, I wouldn't even let these guys have the burnt cookies.
- Unwilling to provide resolution
- Fraudulent billing
- No notifications of monthly trial
Preferred solution: Full refund
Short Review on March&nbs-04:00;31,&nbs-04:00;2017
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They did the same to me. This "Anna" person responds to all complaints to make it appear as though it was a mistake, and that their customer service will take care of it.
I lost over $500. This company is fraudulent.
To anyone thinking about using them, stay away! They bill in varying patterns so that they customer doesn't pick-up on the charges as easily.
Dear Customer,
We apologize greatly for any inconvenience that this may have caused. We are more than willing to assist you with your concern.
Please send us a direct message or give us a quick call at 1-800-652-8430 and we'll address all your concerns.
Best Regards,
LiveCareer
"Anna" you're full of it. This company is a fraud, and stole my money as well.
This person "Anna" responds to all complaints to appear as though they have customer service. They do not.
Their resume service is a joke, and they fraudulently bill you. I lost over $500 as well.