Anonymous
map-marker Croydon, Croydon

Took money from my account

These people took £19.50 from my account which I didn not even know that I had to pay and did not even have the decency to apologise,dont use this app !!!
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1 comment
Guest

me too. Too bad

Dawn S Ntd

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Verified Reviewer

Fraud deceptive

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LiveCareer - Fraud deceptive
I had cancelled an order on 12-28-23 I did get a confirmation number and today I get a call from my bank saying there is an unauthorized charge trying to be made to my account. I called live careers and was told that I authorized the charge. I told them they illegally reopened an account that was closed and are trying to charge my card. The representative was extremely rude unprofessional I would not ever recommend them
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Loss:
$25
Cons:
  • Poor customer service deceptive billing practices

Preferred solution: Full refund

Abimbola F Tqu

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer

SCAMMERS

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LiveCareer - SCAMMERS
I recently noticed a recurring bill of over $34, which I did not authorize or subscribe to.To provide some context, I made a one-time purchase from livecareer platform for $2 to create a one time resume and did not consent to saving my card information for future transactions, especially not for automatic payment removal. Unfortunately, I have not used any additional services or incurred any charges beyond the initial purchase,but still got debitted for 34.93 , SCAMMERS!
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Loss:
$17
Pros:
  • Filed a case and only got half of my money back
Cons:
  • Thieves no other names

Preferred solution: Full refund

User's recommendation: DONT USE LIVECAREER

1 comment
Sereen Lor

it charged me every month for 7 month for yearly subscrition. they made it difficult to contact and i have to cancel my credit card so they cant charge me anymore

Gabriella S Adq

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Verified Reviewer

Negative Stars If I Could

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I got charged $23.95 as a surprise. Looking back, I probably should've read the fine print, so that's on me.

It's what happened afterward that was the issue. I emailed for days asking for a refund and nobody responded to me over email. I finally went to the chat, but they took FOREVER to respond. And then...When I said that I could not afford the service and that I needed a refund, they said "I think you need a new job, then.

You can use our service for a reduced price". Are you kidding me? I don't have the money now! What makes you think I'll keep paying for your crap service.

You don't answer emails and now you tell me I need a new job? And what do you think I was trying to do? I told them I'd call instead because honestly? Is it really acceptable to talk to people like that?

When I called, I ended up getting the refund (bless!) but not before the representative tried to sell me a discounted price maybe 10 times. He was very persistent. He was nice, don't get me wrong. But I said no a lot.

Definitely call if you want things settled, though.

The guy was nice, just, again, very persistent. With all of that, it feels a lot like a scam.

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Pros:
  • Format resume
Cons:
  • Hard to communicate
  • Scam
  • Poor customer service

Preferred solution: Apology

User's recommendation: Don't Use This Company

1 comment
Sereen Lor

Livecareer. charger me 19.85 everymonth when it supporsed to be one year subscrition.

and they have charged me for 7 years subscribetion. it is stealing money from people who dont have

Paul Zls

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Verified Reviewer

Keep charging me!

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LiveCareer - Keep charging me!
I tried to cancel my trial subscription multiple times but it was simply impossible to do on their website. No matter what I did it remained active. I contacted customer support a few times, and they promised me to issue a full refund, but every time I asked about some case confirmation number they just ended the chat.
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Preferred solution: Full refund

Malatji I

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Verified Buyer
|

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Verified Reviewer

Refund

LiveCareer - Refund
Money was taken from my account without my consent. And I did not buy anything the message says its for the purchase. What purchase please be clear with me
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Loss:
$275

Preferred solution: Full refund

User's recommendation: Please be careful they just take money from ur account just like that

Hessah A Ouk

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Verified Reviewer

إلغاء الاشتراك

إلغاء الاشتراك في الخدمة مهنة حية كما قامواستقطاع المبلغ وقدره 89 لذلك اريد الغاء الاشتراك لا القطاع مرة أخرى.
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Loss:
$14

Preferred solution: إلغاء الاشتراك

Bray Zfz

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Verified Reviewer

I hate this … they are deducting my money

Stop deducting my money I hate this I want cancel subscription cut my money I hate this I hate you give my money back to me right now I hate this
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Loss:
$32

Preferred solution: Full refund

pam s Ylw

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Verified Reviewer

Cancel subscription

I wish to cancel my subscription to livecareer and apply for a refund, as i bougjt a cv for £1.95 and i didnt realise i had monthly subscrived. Pleasr can you cancel this for me as of now I have alse informed my bank of this. Pam Shannon
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Loss:
$56
Cons:
  • Taken money without me realising

Preferred solution: Full refund

Resolved
Phash R

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Verified Reviewer

Resolved: Its a SCAM!

Updated by user Oct 20, 2023

Company fixed the issue and I have been provided with full refund. The company eventually reached out and offered full refund.

Original review Oct 12, 2023
This website is a scam, they automatically make your account premium without your concern and start debiting your bank. Even if you send them emails, they never respond and you will not get your money back!
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Loss:
$25

Preferred solution: Full refund

User's recommendation: Do not fall for this scam

Anonymous
map-marker Johnstown, Pennsylvania

They lie, and rip you off and never actually cancel your subscription.

There's not much more to say about these *** They just steal your credit card numbers and charge you forever and think they can get away with it. Even in the policy it days cancel anytime by calling their scam number in puerto rico. They never get rid of your stuff. So they just violated their own terms of service. So thats called rosca violations. FTC violation as well making it harder to cancel eventhough it was simple to sign up. No their scam artists. And they just violated their policy.
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User's recommendation: They need to be shut down forever

Anonymous
map-marker Pune, Maharashtra

I want to cansel subscribe

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Please my subscribe channel and not payment my banking account i am not interested and not using the account and website
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Anonymous
map-marker Puducherry, Union Territory Of Puducherry

Impossible to unsubscribe

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I have tried the trail subscription of Livecareer based on the statement in their site that subscription can be cancelled anytime from their website . After subscribing for some months when I tried to unsubscribe their is no option for it . Unable to reach their customer care by any means (call, chat, email) . Nothing works. Still I am getting charged though I have not used their service for long .
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User's recommendation: Please don't use this service

Che M Qxu
map-marker San Francisco, California

They scammed me

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took money and wouldn't refund when asked, they gave me a *** resume template even though it was free and then started charging my card. Luckily I caught it quick enough but they still wouldnt refund, so ***
View full review
Loss:
$75

Preferred solution: Full refund

User's recommendation: stay away

Siarra Rwq
map-marker Johannesburg, Gauteng

Live career ünauthorized""debits

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Normal story. A free resume that I ended up paying for to download which I was fully prepared to do because it looked good. The resulting two much higher debits on my account were a surprise especially after realizing/being told that I ägreed'" somewhere in the fine print to become a monthly member. Shame on you guys - You are legal but some would say con-artists.
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User's recommendation: Find Someone else

Tapam J

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Verified Reviewer
| map-marker Mohali, Punjab Province

Subscription and Debit Card Issue

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LiveCareer - Subscription and Debit Card Issue
LiveCareer - Subscription and Debit Card Issue - Image 2
LiveCareer - Subscription and Debit Card Issue - Image 3
LiveCareer - Subscription and Debit Card Issue - Image 4

Such a Scam Business. I cancelled my subscription several times, but the system does not stop billing me and continues to do so.

They charged me for the first time on November 5, 2022.

When I told them there was a technical problem, they refused to accept it and assured me that I would not be charged again.

They have now charged me again on November 8, 2022. After conducting some investigation, I discovered that this firm is also defrauding other clients.

Whoever is reading this review, believe me, you will be disappointed with their service.

There is no customer service. They will not accept their fault.

Stay away from this company.

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User's recommendation: Stay away from this company.

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